FAQs – Solana Merch Store


How do I get in touch with your customer support?

For any questions or assistance, feel free to reach out to our dedicated customer support team at. support@anddrop.co  We aim to respond within 24 hours on business days.

What payment options do you accept?

We accept SolanaPay, major credit and debit cards, as well as PayPal, for secure and convenient payments.  

How long does it take to process and ship orders?

Orders are typically processed within 2-3 business days. Shipping times vary based on your location and the shipping method you choose during checkout.

Do you offer international shipping?

Yes, we offer international shipping to various countries. Shipping fees and delivery times may vary depending on your location.

How can I track the status of my order?

Once your order is shipped, you'll receive a confirmation email with a tracking number. You can use this tracking number to monitor your shipment's progress.

What is the best way for me to find my size?

Our sizing is gender neutral, and the measurements on the product pages are designed to help you choose the right size. We recommend sizing up for a looser fit.

What is your return and exchange policy?

We have a hassle-free return policy. If you're not satisfied with your purchase, you can return eligible items within 30 days of delivery for a refund or exchange. Please do consider additional shipping charges may apply. If you have a return, please reach out to us at support@anddrop.co

Can I modify or cancel an order I've already placed?

If you need to make changes or cancel an order, please contact our support team at support@anddrop.co  as soon as possible. We'll do our best to accommodate your request if the order hasn't been processed yet.